system installation - Getting this error message before am able to install ubuntu desktop 16.04.1 - Ask Ubuntu


been trying install ubuntu desktop on our forensics computer run alongside windows 10, keep on getting stuck on error message.

[    2.074246] xhci_hcd 0000:04:00.0: error transfer event disabled endpoint  or incorrect stream ring [    2.074303] xhci_hcd 0000:04:00.0: @00000008694f7580 00000000 00000000 1b0000 00 01038001 [    2.079871] xhcd_hcd 0000:04:00.0: error transfer event disabled endpoint  or incorrect stream ring [    2.079924] xhci_hcd 0000:04:00.0: @00000008694f7a40 00000000 00000000 1b0000 00 02038001 [    3.080201] sd 12:0:0:0: [sde] asking cache data failed [    3.080244] sd 12:0:0:0: [sde] assuming drive cache: write through [    8.734985] usb 3-5: device descriptor read/64, error -110 [   13.951227] usb 3-5: device descriptor read/64, error -71 [   19.279631] usb 3-5: device descriptor read/64, error -110 [   24.495884] usb 3-5: device descriptor read/64, error -71 

any ideas?

looks possible kernel bug related external usb 3.0 hard disks. if have usb-connected hard disk, might try removing while install ubuntu.

if lets install ubuntu, same problem when plug usb hard disk in, might try workaround in this forum thread (see #12). luck.


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