networking - Intel Quad NIC 82571EB gets no link in installed Ubuntu Server, but works in Live Desktop - Ask Ubuntu

i have intel quad-port gigabit ethernet controller in hp ml310e gen 8 v2 server (which has onboard dual-port broadcom bcm5720).

when boot ubuntu desktop live usb (16.04), 6 ports work expected: when cable connected link, led on port lights , corresponding 1 on switch lights.

i installed ubuntu server (16.04), , none of intel ports link @ all. leds never light , ethtool reports "link detected: no" each port. using proved-good cables. broadcom ports work fine. able make leds each port on intel card blink ethtool -p.

i found report of ostensibly similar problem here: https://bbs.archlinux.org/viewtopic.php?id=159454 resolved by:

echo on > /sys/bus/pci/devices/0000\:09\:00.0/power/control 

(for each of correct pci ids) - , in case key set 'on'.

as card works when boot live usb desktop, believe card , cabling fine, i'm unable work installed ubuntu server. third from-scratch install i've tried now. in previous attempts tried downloading , building e1000e drivers intel's site, made no difference @ all.

would appreciate advice community can give - thanks.

lshw reports:

driver=e1000e driverversion=3.2.6-k firmware=5.12-2 

full relevant output lscpi, lshw , uname:

~$ lspci -nnk | grep -i eth  03:00.0 ethernet controller [0200]: broadcom corporation netxtreme bcm5720 gigabit ethernet pcie [14e4:165f] subsystem: hewlett-packard company netxtreme bcm5720 gigabit ethernet pcie [103c:2133] 03:00.1 ethernet controller [0200]: broadcom corporation netxtreme bcm5720 gigabit ethernet pcie [14e4:165f] subsystem: hewlett-packard company netxtreme bcm5720 gigabit ethernet pcie [103c:2133] 09:00.0 ethernet controller [0200]: intel corporation 82571eb gigabit ethernet controller (copper) [8086:10bc] (rev 06) 09:00.1 ethernet controller [0200]: intel corporation 82571eb gigabit ethernet     controller (copper) [8086:10bc] (rev 06) 0a:00.0 ethernet controller [0200]: intel corporation 82571eb gigabit ethernet     controller (copper) [8086:10bc] (rev 06) 0a:00.1 ethernet controller [0200]: intel corporation 82571eb gigabit ethernet controller (copper) [8086:10bc] (rev 06)  ~$ lshw -c net *-network:0 disabled        description: ethernet interface        product: 82571eb gigabit ethernet controller (copper)        vendor: intel corporation        physical id: 0        bus info: pci@0000:09:00.0        logical name: enp9s0f0        version: 06        serial: 00:24:81<redacted because paranoia>        capacity: 1gbit/s        width: 32 bits        clock: 33mhz        capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation        configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=5.12-2 latency=0 link=no multicast=yes port=twisted pair        resources: irq:30 memory:fbce0000-fbcfffff memory:fbc00000-fbc7ffff ioport:4000(size=32)   *-network:1 disabled        description: ethernet interface        product: 82571eb gigabit ethernet controller (copper)        vendor: intel corporation        physical id: 0.1        bus info: pci@0000:09:00.1        logical name: enp9s0f1        version: 06        serial: 00:24:81:<redacted>        capacity: 1gbit/s        width: 32 bits        clock: 33mhz        capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation        configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=5.12-2 latency=0 link=no multicast=yes port=twisted pair        resources: irq:32 memory:fbbe0000-fbbfffff memory:fbb00000-fbb7ffff ioport:4020(size=32)   *-network:0 disabled        description: ethernet interface        product: 82571eb gigabit ethernet controller (copper)        vendor: intel corporation        physical id: 0        bus info: pci@0000:0a:00.0        logical name: enp10s0f0        version: 06        serial: 00:24:81:<redacted>        capacity: 1gbit/s        width: 32 bits        clock: 33mhz        capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation        configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=5.12-2 latency=0 link=no multicast=yes port=twisted pair        resources: irq:33 memory:fbee0000-fbefffff memory:fbe00000-fbe7ffff ioport:5000(size=32)   *-network:1 disabled        description: ethernet interface        product: 82571eb gigabit ethernet controller (copper)        vendor: intel corporation        physical id: 0.1        bus info: pci@0000:0a:00.1        logical name: enp10s0f1        version: 06        serial: 00:24:81:<redacted>        capacity: 1gbit/s        width: 32 bits        clock: 33mhz        capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation        configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=5.12-2 latency=0 link=no multicast=yes port=twisted pair        resources: irq:34 memory:fbde0000-fbdfffff memory:fbd00000-fbd7ffff ioport:5020(size=32)   *-network:0        description: ethernet interface        product: netxtreme bcm5720 gigabit ethernet pcie        vendor: broadcom corporation        physical id: 0        bus info: pci@0000:03:00.0        logical name: eno1        version: 00        serial: 10:60:4b:ee:39:30        size: 1gbit/s        capacity: 1gbit/s        width: 64 bits        clock: 33mhz        capabilities: pm vpd msi msix pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation        configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.137 duplex=full firmware=5720-v1.30 ncsi v1.1.15.0 ip=10.0.1.141 latency=0 link=yes multicast=yes port=twisted pair speed=1gbit/s        resources: irq:17 memory:fabf0000-fabfffff memory:fabe0000-fabeffff memory:fabd0000-fabdffff memory:f8000000-f801ffff   *-network:1 disabled        description: ethernet interface        product: netxtreme bcm5720 gigabit ethernet pcie        vendor: broadcom corporation        physical id: 0.1        bus info: pci@0000:03:00.1        logical name: eno2        version: 00        serial: 10:60:4b:ee:39:31        capacity: 1gbit/s        width: 64 bits        clock: 33mhz        capabilities: pm vpd msi msix pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation        configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.137 firmware=5720-v1.30 ncsi v1.1.15.0 latency=0 link=no multicast=yes port=twisted pair        resources: irq:18 memory:fabc0000-fabcffff memory:fabb0000-fabbffff memory:faba0000-fabaffff memory:f8020000-f803ffff  $ uname -a linux victorious 4.4.0-31-generic #50-ubuntu smp wed jul 13 00:07:12 utc 2016 x86_64 x86_64 x86_64 gnu/linux 

further outputs requested:

$ dmesg | grep 09:00  [    0.132795] pci 0000:09:00.0: [8086:10bc] type 00 class 0x020000 [    0.132824] pci 0000:09:00.0: reg 0x10: [mem 0xfbce0000-0xfbcfffff] [    0.132834] pci 0000:09:00.0: reg 0x14: [mem 0xfbc00000-0xfbc7ffff] [    0.132843] pci 0000:09:00.0: reg 0x18: [io  0x4000-0x401f] [    0.132915] pci 0000:09:00.0: pme# supported d0 d3hot d3cold [    0.132964] pci 0000:09:00.1: [8086:10bc] type 00 class 0x020000 [    0.132993] pci 0000:09:00.1: reg 0x10: [mem 0xfbbe0000-0xfbbfffff] [    0.133002] pci 0000:09:00.1: reg 0x14: [mem 0xfbb00000-0xfbb7ffff] [    0.133012] pci 0000:09:00.1: reg 0x18: [io  0x4020-0x403f] [    0.133083] pci 0000:09:00.1: pme# supported d0 d3hot d3cold [    5.898627] e1000e 0000:09:00.0: interrupt throttling rate (ints/sec) set dynamic conservative mode [    6.070261] e1000e 0000:09:00.0 eth0: (pci express:2.5gt/s:width x4) 00:24:81:<redacted because paranoia> [    6.070262] e1000e 0000:09:00.0 eth0: intel(r) pro/1000 network connection [    6.070341] e1000e 0000:09:00.0 eth0: mac: 0, phy: 4, pba no: d98771-007 [    6.070434] e1000e 0000:09:00.1: interrupt throttling rate (ints/sec) set dynamic conservative mode [    6.242251] e1000e 0000:09:00.1 eth1: (pci express:2.5gt/s:width x4) 00:24:81:<redacted> [    6.242252] e1000e 0000:09:00.1 eth1: intel(r) pro/1000 network connection [    6.242331] e1000e 0000:09:00.1 eth1: mac: 0, phy: 4, pba no: d98771-007 [    7.625342] e1000e 0000:09:00.0 enp9s0f0: renamed eth0 [   11.802316] e1000e 0000:09:00.1 enp9s0f1: renamed eth1  $ cat /etc/network/interfaces  # file describes network interfaces available on system # , how activate them. more information, see interfaces(5).  source /etc/network/interfaces.d/*  # loopback network interface auto lo iface lo inet loopback  # primary network interface auto eno1 iface eno1 inet static address <redacted ip in 10. range> netmask 255.255.255.0 gateway <redacted>  $ ls -l /etc/network/interfaces.d total 0 

the interfaces showing disabled interfaces not declared in /etc/network/interfaces. please amend file to:

# file describes network interfaces available on system # , how activate them. more information, see interfaces(5).  source /etc/network/interfaces.d/*  # loopback network interface auto lo iface lo inet loopback  # primary network interface auto eno1 iface eno1 inet static address <redacted ip in 10. range> netmask 255.255.255.0 gateway <redacted> dns-nameservers 10.whatever.the.gateway 8.8.8.8  #auto enp9s0f0 iface enp9s0f0 inet dhcp  #auto enp9s0f1 iface enp9s0f1 inet dhcp  #auto enp10s0f0 iface enp10s0f0 inet dhcp  #auto enp10s0f1 iface enp10s0f1 inet dhcp 

incidentally, if declared interface, eno1 expected reach internet, dns nameservers required. have taken liberty suggest in proposed edit above.

reboot , check:

sudo lshw -c network 

are intel ports no longer disabled? if so, can transfer cable 1 of them, rearrange /etc/network/interfaces , proceed.